What are your specials?

-  Take advantage of Nikkidoodle Designs "Frequent Buying Club Card": receive 1 punch for every $10.00 you spend up to $100.00. When your card is full, you will receive $10.00 off your next purchase

How do I order? 

- It's very simple. Just click on the item you'd like to purchase & a new window will appear with that design. From there, you will be able to add it to your shopping cart. The shopping cart will keep a tally of your items until you are ready to checkout.

What methods of payment do you accept?

- I accept Visa, Mastercard, Discover & cashier's checks. If you live in the area, you may pay cash in person, but please do not send cash by mail.

What are your shipping options?

- All orders will be shipped by USPS Priority Mail. If you need your designs to be shipped faster than Priority Mail, please contact Nikki at nkrug@cebridge.net.

Shipping Rates: - Free Shipping with purchases of $100.00 or more.

How long will it take for my designs to arrive?  With USPS Priority Mail, it should take between 2-3 days.  Please be patient while I am still working on Shipping prices (especially on pottery pieces), so if you have any questions about total price, please feel free to contact me & I'll figure it out for you.

Tax Rate - 6.250%

Returns and Exchanges

- I love all of my pieces & hope you will too, but for any reason you are not satisfied with your purchase, you will have 10 days of receiving your package to send back the unworn item in the same packaging. Also include the receipt that you received in your package, indicate if it is a RETURN, EXCHANGE, or REPAIR, the reason for Return/Exchange/Repair & a phone number to complete the exchange/return/repair. Please package the item in an insured, well-packaged enclosure. The customer is responsible for the cost of shipment charges for any returned merchandise. I'm sorry but earrings are not returnable for health reasons. *Please do not send any jewelry back before contacting me.

- I create quality jewelry & I want my jewelry to last for years! If your design breaks due to normal wear & tear within 1 year, I will be happy to fix it at no cost to you. Please note that that some beads may not always be available and substitutions may be necessary. I will always do my best to find the closest substitutions if needed. If you should chip a stone or damage a piece not due to my workmanship, or if it's after 1 year of ownership, please contact me for a quote.

- Custom orders are returnable for exchange or credit only.

Do you have a mailing list?

- Yes. There is a box on the home page that allows you to join the mailing list.

**New Payment Policies**

-  Starting January 2010 - When ordering custom pottery, the piece is now to be paid in full (100%) before I will begin the painting process. 

-  If you are ordering a customized jewelry piece that has a name or is something I normally do not sell, I will also be asking for full payment before I begin designing the piece.  Otherwise, I will retain my normal 50% non-refundable deposit for materials on Custom Orders. 

Do you custom design jewelry and pottery?

- Yes! I love creating custom jewelry. If you see a piece of jewelry, but don't like the bead or color, if you have seen a design in a magazine, or if you just have a special design in mind - email me & we will work together to make the design of your dreams. If I currently have the beads, I can give you a quote within 24 hours. If I will have to order the beads, I will need 48 hours to do the research.

- Ordering Pottery is easy: pick out the colors of your choice, tell me the name(s) for personalization and I will create it especially for you. Whether you're looking for a wedding, a new baby, or any special occasion (including special holidays), Nikkidoodle Designs will create a Special, Personal, and Unique Pottery Design just for your occasion.

*Please note pottery can take up to 4-6 weeks from time of ordering, depending on customization & availability.

- a 50% non-refundable deposit for materials is required for Custom Orders. (Jewelry only).

Where do you sell your designs?

- Nikki is currently selling her pottery designs at Petals in downtown Decatur, Illinois. You can also see Nikki directly for any of your jewelry or pottery needs.

Do you have a newsletter? How can I sign up?

- Nikki is working on making a monthly newsletter. If you would like to receive one, please join the mailing list.

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Do you offer Gift Certificates?

- Yes, gift certificates are available in any denomination. Give the gift of unique, handcrafted jewelry and pottery to someone you care about.